Cancellations, returns and refunds
TechNest offers digital license keys and remote support, diagnostics and activation services. This policy does not waive or restrict any non-waivable consumer rights under applicable law.
Before delivery or service
To cancel an order before the key has been delivered or the service has begun, contact roonyetucker7@hotmail.com as soon as possible and provide the order number. We will handle cancellation and any applicable refund in accordance with the order's status and the law.
Digital key issues
If a supplied key does not work, is for a different edition than advertised, or does not meet the offered terms, we will review the issue and provide an appropriate remedy, which may include assistance, replacement or refund as required by applicable consumer protections. Requests after delivery and use of a valid key will be considered in light of the product's nature and applicable law.
Remote activation and support
If TechNest cannot provide the purchased service, we will offer a new appointment or an appropriate solution or refund. If a session has already begun, a cancellation will be assessed considering the work actually performed and applicable law.
Delays or unavailability
If we cannot source the license from our supplier or provide service within the agreed timeframe, we will inform the customer and offer rescheduling or cancellation with an appropriate refund.
Refund processing
Approved refunds will generally be made using the original payment method where technically possible. The time until funds become available may depend on the bank or payment processor.
Contact
Email roonyetucker7@hotmail.com with your order number and details of the request.