REMOTE SUPPORT + SOFTWARE

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Remote technical support and software licenses to keep you working, creating and moving forward. Wherever you are.

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Technology that works with you.

TechNest

Explore our solutions

Choose what you need. We’ll help you take the next step.

01 / Remote assistance

Remote technical support

Remote diagnostics, optimization and maintenance for your Windows computer.

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02 / Digital solutions

Software licenses

Explore Windows, Office and Autodesk options. Check the details and compatibility of each license.

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TechNest

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Choose what you need. We’ll help you take the next step.

Remote technical support

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Software licenses

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Simple from the start

01

Choose your solution

Explore the service or software license you need.

02

Check the details

Confirm compatibility, scope and requirements before purchasing.

03

Book activation or receive your key

Windows and Office require a scheduled remote activation session. AutoCAD and Autodesk keys are delivered manually by email.

Standard hours: Monday–Friday, 9:30 a.m.–10:00 p.m.; Saturday and Sunday, 9:30 a.m.–3:00 p.m. (Ecuador time, UTC-5).

Support outside standard hours may be arranged by prior agreement when available. Windows and Office activations require an appointment and authorized remote session; we will confirm the estimated time with the buyer. AutoCAD and Autodesk keys are sent manually by email, usually 15–20 minutes after an order is seen and payment confirmed, subject to availability. Immediate support or instant delivery is not guaranteed.

Your next digital step

Not sure where to start?

Tell us what you need and we’ll help you find the right service.

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